Privacy Policy
GDPR compliant — Last updated: 05/26/2026
1. Data Collected
When you use EZ Gold website, we collect:
- First and last name, email, phone (for orders)
- Delivery and billing address
- Purchase history
- Technical and statistical cookies
2. Processing Purposes
- Order processing and shipping
- Customer service
- Information on new products and promotions (with consent)
- User experience improvement
3. Legal Basis
Processing is based on contract performance (GDPR Art. 6.1.b) and your explicit consent for marketing communications.
4. Retention Period
Customer data is kept for 10 years after the last order for accounting and tax reasons.
5. Your Rights
Under GDPR, you have the following rights:
- Right of access
- Right of rectification
- Right to erasure
- Right to portability
- Right to object
To exercise your rights: contact@ezgold.fr
6. Cookies
We use essential cookies (cart, session) and analytical cookies (statistics). You can decline via the cookie banner.
7. Data Controller
EZ GOLD SAS — SIRET 978 414 712 00015 — 48 Rue Voltaire, 10000 Troyes, France
8. CNIL
You may file a complaint with the CNIL: www.cnil.fr